Using Dataproducts toner cartridges will not invalidate your printer warranty.

In recent years, OEMs have begun aggressively defending their intellectual property and patent rights with legal action. It is now more important than ever for you to perform due diligence when selecting a remanufacturing partner. Significant infrastructure investments have been made, along with an entire R&D and Engineering team, dedicated to ensuring OEM patents and rights are not infringed upon and that every product CIG produces is IP-cleared. All print cartridges produced are manufactured using non-infringing components.

Don’t take a gamble with your reputation and customers’ trust, choose Dataproducts, the brand you can trust. And remember, by buying the Dataproducts brand you are fully indemnified against any IP litigation by the OEM.


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Whats the difference?

OEM Cartridge:

A new cartridge, which is produced by the original printer manufacturer (OEM) and sold under the same name.

Remanufactured Cartridges

A cartridge that undergoes a complete rebuild under strict guidelines using technically advanced manufacturing facilities that are designed to meet or exceed OEM specifications. 100% of the internal components are replaced.

EcoTeq – Genuine Remanufactured Dataproducts Product

With a 100% guarantee in quality, reliability, and performance. Every product goes through post-production testing.

Other So Called Remanufactured Cartridges:

A used OEM cartridge that has been recycled (usually through a third party). Parts are cleaned and / or replaced (generally less than 75% of parts) with the toner refilled. The cartridge is therefore ready to be used again. Some products – although remanufactured – do not meet the standards of OEM in terms of quality, reliability, performance and IP compliance.

Newbuild/New Compatible Cartridges/Generics:

A newly manufactured cartridge that is NOT produced by the original printer manufacturer, but by a third party, and sold under a third-party trademark.

 Counterfeit Cartridges:

A newly produced cartridge that is NOT produced by the original printer manufacturer, but by a third party and sold under an OEM brand name.

“Drill and Fill” Cartridges:

Often referred to as a cartridge where the supplier drills a hole in the empty cartridge and refills the toner. This hole is then sealed, the cartridge cleaned and boxed for resale. Quality and reliability is very questionable.

Do Original Cartridges fail?


Despite the myth that OEM cartridges do not fail, they in fact do! OEM cartridges, although not publicised or spoken about, have a failure rate.

A toner cartridge has mechanical parts that constantly move. Any moving part regardless of what it is, is prone to failure. It does not matter if it is an OEM, remanufactured or compatible cartridge.

EcoTeq, together with CIG, guarantees peace of mind that the product you buy is of an exceptional quality. Proof of this is in our average product return rate of less than 0.5% – a fact difficult to exceed by other manufacturers or even OEMs.



After a printer fails after years of not being maintained, it isn´t unusual to blame the cartridge. The majority of aftermarket units sold are suitable for older model printers – printers that have received little or no maintenance. Often, they are suffering the ill effects of worn out components, such as transfer belts, fuser units and paper pick up rollers. When they malfunction, the toner cartridge can often be presumed as the cause.

EcoTeq is so confident in the quality of our products that in the unlikely event of a cartridge failure, that the product will be immediately exchanged at our expense.

Product Quality

Product quality is a cornerstone value of EcoTeq. Every product, from design to the finished product, is subjected to rigorous evaluation and testing to ensure our customers receive a product that is one of the best in the market.

Developing a product that is at least equal to the Original Equipment Manufacturers (OEM) product performance is our benchmark. Through our remanufacturer’s expertise and strategy of continuous improvement, the Dataproducts product often surpasses this goal.

The remanufacturer is committed to design excellence and uses state-of-the art research and development, patented robotics technology and in-house engineering that ensures that every product manufactured meets or exceeds OEM performance without infringing on any patents.

EcoTeq Warranty

Dataproducts are 100% remanufactured. Our cartridges have the same colour quality, performance and page yield as the Original Equipment Manufacturers (OEM). 100% quality testing processes that includes environmental testing, pre and post-production testing and OEM benchmarking to ensure Dataproducts meet or exceed OEM performance. Dataproducts page yield and extended page yield cartridges guarantee higher yields and lower cost-per-page without sacrificing density or print quality (based on 5%-page coverage)

  • Our Dataproducts brand is backed by a comprehensive 3-year warranty
  • Our products are warranted to be free from defects in materials and workmanship from date of purchase when stored, installed and used under normal
  • The product is warranted not to damage any components when stored, installed and used in accordance with the recommended procedure of the product manufacturer.
  • If our products fail to perform or meet your expectations during the warranty period, the product will be replaced, at no extra cost to the customer. Any sign of tampering with the product by non-Ecoteq personnel will void this warranty.
  • In the event of any damage caused solely or directly by our product, we will pay the reasonable cost of the service or repair.
  • Should your device not be reparable, EcoTeq will replace your device free of charge
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EcoTeq Guarantee

We are 100% confident in our product quality and performance. As standard, we offer a warranty on Dataproducts from defects in materials and workmanship, for a period of 24 months, from date of sale. Furthermore:

  • 100% Guaranteed Manufacturing Quality
  • 100% Guaranteed Print Quality
  • 100% Guaranteed Product Performance
  • 100% Guaranteed Yield achievement. Based on international testing standard of a 5% page coverage.
  • 100% Guarantee Support Your issue is our problem. We bear your costs
  • 100% Guaranteed Printer Breakage assurance. Should the cartridge result in and breakage on the devise Ecoteq will repair the devise free of charge.
  • 100% Guaranteed Printer replacement. Should the devise not be reparable Ecoteq will replace the devise free of charge